Documents
Booking Terms
Last updated: 2026-07-30
Draft: this document is a starting point prepared by the website team and is not legal advice — it must be reviewed and approved by a qualified lawyer before official publication.
Booking & confirmation
Online booking is available for services with a defined duration; other services are booked by calling the branch 013 841 1117. You receive a booking reference; the booking is confirmed once approved by the center.
Cancellation & rescheduling
Bookings may be cancelled or rescheduled no less than [to be supplied by salon management] before the appointment.
No-show
No-show policy: [to be supplied by salon management].
Late arrival
Arrivals later than [to be supplied by salon management] may be rescheduled subject to staff availability.
Deposits & payment
No deposit and no online payment is taken through the site; payment is made at the branch.
Booking limits
To keep appointments available for all guests, active future bookings per mobile number are limited, and OTP verification may be required.